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FREQUENTLY ASKED QUESTIONS

  • What types of clothing do you offer?
    We offer a diverse range of clothing, including casual wear, formal wear, activewear, and accessories.
  • How can I place an order?
    You can easily place an order on our website by selecting the desired items, adding them to your cart, and completing the checkout process.
  • What payment methods do you accept?
    We accept various payment methods, including credit/debit cards, PayPal, and other secure online payment options
  • Do you offer international shipping?
    Yes, we provide international shipping. Shipping costs and delivery times may vary based on the destination.
  • What is your return policy?
    Our return policy allows you to return items within a specified period. Please refer to our Returns and Exchanges page for detailed information.
  • How can I track my order?
    Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or through the courier's tracking service.
  • Can I modify or cancel my order after placing it?
    Unfortunately, once an order is placed, we cannot guarantee modifications or cancellations. Please review your order carefully before confirming the purchase. Contact us on our Customer Support care, we'll try our best to sort it out.
  • Are there any discounts or promotions available?
    We often run promotions and offer discounts. Keep an eye on our website, subscribe to our newsletter, or follow us on social media to stay updated on the latest deals.
  • How do I determine my size?
    Refer to our size chart available on each product page to find the most accurate sizing information. If you have further questions, feel free to reach out to our customer service team.
  • What do I do if I receive a defective or damaged item?
    We apologize for any inconvenience. Please contact our customer service team with your order number and a photo of the damaged item, and we will assist you in resolving the issue.
  • Can I return or exchange items purchased on sale?
    Our standard return and exchange policies apply to sale items. Please check our Returns and Exchanges page for more details.
  • Do you have a physical store I can visit?
    At the moment, we operate exclusively online. You can shop 24/7 on our website from the comfort of your home.
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