Thank you for shopping with [Flolong]! We are committed to providing you with a seamless and satisfying shopping experience. Please take a moment to review our shipping policy to understand how we process and deliver your orders.​

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1. Order Processing: Orders are processed within 2-5 business days after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day. Please double-check your shipping address at checkout as we cannot be held responsible for orders shipped to incorrect addresses.

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2. Shipping Methods: At the Moment, we offer one shipping option. Standard Shipping: Estimated delivery within 12-18 business days. which does arrive faster than usual, we follow this procedure as we are not heavily concerned towards shipping prices and want our customers to be at ease when ordering from us, and our shipping route is yet to be determined but will be surely be updated in the future.

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3. Shipping Costs: Shipping costs are calculated at checkout based on the weight and dimensions of your order. Free shipping may be available for qualifying orders or promotions.

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4. Order Tracking: Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order by logging into your account on our website or using the provided tracking link.

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5. International Shipping: We offer international shipping to select countries. Shipping costs and delivery times vary based on the destination. International customers are responsible for any customs duties or taxes imposed by their country.

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6. Delays and Issues: While we strive to deliver your orders on time, please note that shipping delays may occur due to unforeseen circumstances, such as weather conditions or carrier issues. If you encounter any issues with your shipment, please contact our customer service team, and we will assist you in resolving the issue.

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7. Returns and Refunds: Please refer to our Return Policy for information on returns and refunds.

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8. Contact Information: If you have any questions or concerns regarding your order or our shipping policy, please contact our customer service team at [theflolong@gmail.com]Thank you for choosing [Flolong].